Refund policy

Return and Refund Policy

If your order arrives damaged, defective, incomplete, or different from what you ordered, contact NUVORA promptly with your order details and clear photos or video of the issue.

Please do not send a product back without contacting us first. We will review the issue and provide return instructions where a return is approved. Products should be kept in their received condition with all supplied parts while the issue is being reviewed.

For approved Cash on Delivery refunds, we will arrange the refund using a mutually available method after the returned item or supporting evidence has been reviewed.

Change-of-mind requests are reviewed individually and may not be accepted after a product has been used or if parts are missing.

Nothing in this policy limits any rights available to you under applicable Indian consumer law.

Contact: ronitparikh15@gmail.com | +91 91040 16273